Our team

Our Shopping Hours:

Monday: 8:30am - 16:30pm

Tuesday: 8:30am - 16:30pm

Wednesday: 8:30am - 16:30pm

Thursday: 8:30am - 16:30pm

Friday: 8:30am - 16:30pm

Saturday: 8:30am - 14:00pm

In the event that our shop will be closed on certain days, we will send notifications beforehand via Whatsapp, SMS and Emails.

Be sure you are subscribed to all of the above to stay updated with news and announcements.

Refund Policy

Scrapbook Studio is not authorised to refund any money directly should you choose to pay with your Credit Card. Scrapbook Studio uses Payfast as a Service Provider to enable you to pay with your Credit Card. In the unlikely event that you would require a refund, refunds will be made into a normal Bank account, will take 7 working days and the following charges will be deducted: 6% of the Total Amount (Payfast Charges) plus R15 for the EFT charge from FNB

Out of Stock Policy

PLEASE NOTE In the unlikely event of there being no stock of a specific item, you will receive a voucher redeemable with your next online purchase OR in the physical Jeffreys Bay shop. You are welcome to return any unused, unopened goods for a full refund within 1 week from purchase for an exchange or a voucher will be issued to you ; Excluded from this are Books and Punches.  Electronic Goods carry a one year guarantee from date of purchase. Expenses for goods returned will be for the customer's own account.

Scrapbook Studio is able to offer the following rates

2-3 Working Days Delivery to your door if you live in Port Elizabeth : R75.00 (Weekends Excluded)

3-5 Working Days Delivery to your door anywhere in SA Urban Area : R110.00 (Weekends Excluded)

5-7 Working Days Delivery to your door anywhere in SA Rural Area : R135.00 (Weekends Excluded)
POST OFFICE : 7-21 Working Days for R80.00
PEP PAXI : 7-9 Working Days for R65.00 (Your nearest PEP Stores Address) (parcels no bigger than 45 x 37 x 4 cm) (Weekends Excluded)
Pargo : 3 - 5 Working Days for R125.00 (Your nearest Clicks Address)

Orders over R1500 qualify for FREE shipping